RETURNS
During this special sale, returns or exchanges are not accepted, except in the case of an error or a faulty item.
Products are offered at an exceptional price, so we kindly ask you to double-check sizes, colors, and quantities before completing your purchase.
Returns are only possible in the following cases:
You received the wrong size
You received the wrong product
The item is damaged or defective
If any of the above applies, please contact our customer care team within 3 days of delivery:
[email protected] or via the Contact form on our website
Please include in your message:
Your order number
A short description of the issue
Photos of the item received and the external shipping label
Once the issue is confirmed, we’ll arrange a free return and provide you with the next steps.